Phone: 413-583-3629
Septic Services FAQ
1. What is a septic system? A septic system is an on-site wastewater treatment system used to process and dispose of household wastewater. It typically consists of a septic tank and a drain field (also called a leach field) and is commonly found in areas without access to municipal sewer systems.
2. How often should my septic tank be pumped? Septic tanks should generally be pumped every 1 to 5 years. However, the frequency depends on the size of your tank, the number of people in your household, and the volume of wastewater generated.
3. What are the signs my septic tank needs servicing? Look for signs such as slow drains, sewage backups, foul odors near the tank or drain field, standing water, or overly lush grass above the drain field.
4. What should I avoid putting into my septic system? Avoid flushing or draining the following:
Non-biodegradable items (e.g., wipes, diapers, and feminine products).
Grease, fats, or oils.
Harsh chemicals or cleaning agents.
Excessive food scraps or coffee grounds.
5. What is a lift station, and why does it need maintenance? A lift station is a component of some septic systems that pumps wastewater from lower to higher elevations when gravity flow is insufficient. Regular maintenance, such as cleaning and inspecting pumps, floats, and the wet well, ensures proper operation and prevents costly failures.
6. How do I know if my drain field is failing? Common signs of a failing drain field include:
Water pooling or soggy soil above the drain field.
Strong sewage odors in the area.
Frequent backups in household plumbing.
7. Can I use additives to extend the time between pumpings? While some additives claim to reduce sludge or boost bacteria in your tank, they are generally unnecessary if your system is properly maintained. Some products may even harm your septic system or contaminate the environment.
8. How can I prevent septic system problems?
Schedule regular pumping and inspections.
Use water efficiently to reduce strain on the system.
Keep vehicles and heavy equipment off the drain field.
Avoid planting trees or shrubs with invasive roots near the system.
9. Do you offer emergency septic services? Yes, we provide emergency septic services for urgent issues like backups, overflows, or pump failures. Contact us anytime for prompt assistance.
10. How much does septic tank pumping cost? The cost varies based on tank size, location, and accessibility. Contact us for a personalized quote.
11. What is a septic inspection, and when do I need one? A septic inspection involves checking the condition of the tank, drain field, and other components. Inspections are recommended:
When buying or selling a home.
If you notice performance issues.
As part of routine maintenance every few years.
12. How do I schedule a service appointment? You can schedule an appointment on our contact us page!
13. Why should I choose your company for septic services? We are a trusted provider with years of experience in septic system maintenance, repair, and installation. Our team is licensed, insured, and committed to providing reliable, high-quality service.
DID YOU KNOW: Linton Septic provides our customers with a Complementary Reminder Service.
We will remind you when you system is due for pumping. *We also evaluate your system and make a recommendation on the next pumping.
*Not every system is the same therefore we don’t make a blanket recommendation for all systems.

Linton Septic Inc.
At Linton Septic, we specialize in keeping your septic system running smoothly. Don't wait for problems to arise—let us handle your septic needs today! We’re here to help your system work as hard as you do!
Based in Palmer, Massachusetts
Serving Central and Western MA and Northern CT